What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Elegant Double-Faced Velvet Wool Coat for Women: Fashionable, Slim-Fit, Tie-Front Jacket

Name: Elegant Double-Faced Velvet Wool Coat for Women: Fashionable, Slim-Fit, Tie-Front Jacket
SKU: 6adecd705b4eab014dabd71d
Price: 101.31 EUR
Availability: InStock

Current price

Price €101.31

‌

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Free delivery to the United States

29 October

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Description

Fabric name: Wool, Polyester Style: Elegant Clothing silhouette: Slim fit Length of garment/sleeve: Mid-length/Long sleeve Sleeve type: Regular Size M Bust 112 cm Length 80 cm Sleeve 69 cm Size L Bust 118 cm Length 81 cm Sleeve 70 cm Size XL Bust 124 cm Length 82 cm Sleeve 71 cm Tips： 1. Please compare the following detail sizes with yours before you buy. 2. Color of the product may differ slightly since each computer monitor displays color in slight difference. 3. Please allow 1-3 cm error due to manual measurement. Thank you for your understanding. Washing Care : Regular dry cleaning only. No machine washing. Label: Yes

Washing Care: Hand wash or delicate machine wash Clothing Decoration: no decoration

wendyHome

4.8

5,000+

reviews

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purchases

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.