What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

5Pcs Instant Cold Ice Packs For Cooling Therapy Emergency First Aid Food Storage

Name: 5Pcs Instant Cold Ice Packs For Cooling Therapy Emergency First Aid Food Storage
SKU: 6aceec008923e30177e85bc3
Price: 2.4 EUR
Availability: InStock

Current price

From Price €2.40

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Pet Spray for Everyday Use, Pet Training Spray

Free delivery to the United States

23 October

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Description

Description Material: Eco-friendly Plastic (PE), Resin(inner side) Color: as picture Size: 100ml，200ml,400ml Quantity:5pcs Use steps: Step 1:Open the water inlet,and add water according to the water-line on bag Step 2:To discharged air within the ice pack,seal the water inlet. Step 3:After a few minutes,the material in the ice pack and water react into a jelly-like Gel mixture. Step 4:Put the prepared ice pack into the Refrigerator freezer for 8-10hours.Then it's iced up into a ice cube. Step 5:The cooling effect lasts 10-24 hours. Step 6:Just inject water one time,and it can be used repeatedly.When it's thawed completely,it will be restored jelly-like mixture. Re-use it by freezing it. Repeat use for more than 1000 times. The shelf life is 3 years for new ice pack,and 1-2 years for used ice pack. Attentions: 1.Don't put it together with hot items. 2.Avoid squeezing or touch sharp objects. 3.Ii's not edible. 4.Throw damaged ice pack,and put far away from kids. The merchant warrants that their products comply with all applicable laws, and are offered only if they comply with Joom's policies and EU Product Safety and Compliance laws.

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.