What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Lekasha Cashmere Mid-Length Loose Round Neck Sweater

Name: Lekasha Cashmere Mid-Length Loose Round Neck Sweater
SKU: 6aa8bdea6c8c1901dfa8fcfc
Price: 71.2 EUR
Availability: InStock

Current price

Price €71.20

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Free delivery to the United States

16 October

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No-delivery refund

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Description

Experience ultimate comfort and style with this luxurious cashmere sweater. Designed with a solid pattern, it offers a loose fit that drapes beautifully, ensuring both elegance and relaxation. The long sleeves and round neckline provide a classic, versatile look, making it a perfect addition to any wardrobe. Crafted from premium cashmere, this mid-length sweater promises warmth and softness, ideal for any casual or semi-formal occasion. Embrace timeless fashion with this exquisite piece that combines quality with effortless chic. Sleeve Length: Long sleeve Thickness: Medium Technology: Knitting Main fabric composition: Cashmere Main fabric content: 30% (inclusive) -50% (exclusive) Hair type: Cashmere Gross content: 30%~35% (inclusive) Manufacture country: China Instructions included: No

size: S, Bust: 100cm, Length: 70cm, Sleeve: 64cm. size: M, Bust: 106cm, Length: 72cm, Sleeve: 65cm. size: L, Bust: 112cm, Length: 74cm, Sleeve: 66cm.

sleeveLength: long materialForFur: cashmere materialForFur: cashmere

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.