What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

2026 A/W Women's Round Neck Long Sleeve Loose Christmas Snowflake Elk Sweater

Name: 2026 A/W Women's Round Neck Long Sleeve Loose Christmas Snowflake Elk Sweater
SKU: 6aa891576c8c1901dfa3f2f3
Price: 12.36 EUR
Availability: InStock

Current price

Price €12.36

‌

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12 October

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Description

Get into the festive spirit with this stylish women's sweater, perfect for the 2026 autumn and winter seasons. Crafted from incredibly soft deer plush, it promises comfort and warmth. The sweater features a charming snowflake and elk design, making it an ideal choice for holiday gatherings. Its loose fit and long sleeves offer a relaxed and cozy feel, ensuring it becomes your go-to piece for casual winter days and holiday celebrations alike. Fabric Name: Deer Plush Pattern: Geometric patterns Thickness: Medium Version: Loose Collar: Half turtleneck Sleeve Length: Long sleeve Sleeve Type: Cover sleeves Popular Elements: Contrasting colors Technology: Computerized flat knitting machine Style: Urban style Applicable Age Group: Adult Applicable Gender: Female Manufacture country: China Instructions included: No

size: S, Length: 61cm, Bust: 52cm, Sleeve: 56cm, Weight: 0.56kg. size: M, Length: 62cm, Bust: 54cm, Sleeve: 57cm, Weight: 0.56kg. size: L, Length: 63cm, Bust: 56cm, Sleeve: 58cm, Weight: 0.56kg. size: XL, Length: 64cm, Bust: 58cm, Sleeve: 59cm, Weight: 0.56kg.

materialForFur: deer plush sleeveLength: long

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.