ELLE French Style High-End Warm Long Sleeve Lapel Short Comfortable Jacket Women Jackets Medium-Gray EF40189
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Frequently asked questions
- What payment methods are available on Joom?Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
- Can I pay for an expensive purchase in installments or later?Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
- Can I track my order?Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
- What happens if my order doesn't arrive?Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
- Is it safe to pay on Joom?Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
- What if my order doesn't arrive or the product isn't as expected?If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
- How do I request a refund?Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.
- Is this product guaranteed authentic?Yes. This product is sold by MTNC, an established seller of authentic branded products.
- What condition is this product in?This product is new and sold in its original packaging.
Reviews
Very beautiful jacket, it’s so stylish and unique, original and very comfy, good fit and well warm material. I’ve been dreaming of this Adidas jacket 🥺✨🤩
M fits good for european S Overall nice jacket but the fabric is very static
My size is a little bit smaller. So, it doesn't fit to me.
I want to return but the app won’t let me !!!
Nice, warm and fluffy.
The quality of the garment is very bad. The size is still small even though I ordered one size up from what I usually wear, based on the website's recommendation.. I want to return the order and they are not providing me with the details for its return. There is no way to contact anyone and all the messages I receive from the chat are unhelpful responses.
Unfortunately, it runs large and the customer service doesn't respond, and I have to return it. I've been writing to you for days. Thank you for making me waste my money. Don't buy from them anymore, there's practically no support.
My 11.5-year-old daughter liked the jacket (size M for a girl 158cm tall and weighing 48 kg). Being in Switzerland, after about 10 days I received the customs clearance invoice for 35% of the item cost.
ELLE French Style High-End Warm Long Sleeve Lapel Short Comfortable Jacket Women jackets Medium-Gray EF40189 — buy online with free worldwide shipping!
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High-quality photos and real customers reviews.
Wide size range: L
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Delivery across Europe, CIS, Israel, Australia
An international assortment
Refunds for eligible orders & 24/7 customer support
A discount on the first purchase for new customers