What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Nottycurly Hanra Lava Heating Mask 130g

Name: Nottycurly Hanra Lava Heating Mask 130g
SKU: 6a74e586efe00901fdc364fb
Price: 32 EUR
Availability: InStock

Current price

Price €32

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Free delivery to the United States

7 November

Delivered from Korea

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Description

Joom: This product may cause an allergic reaction. Before use, read the instructions and information on the package. For more information, you can contact the seller or manufacturer directly.

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[Brand Introduction]

NOTTYCURLY is a marine wellness brand based in Jeju, dedicated to providing skincare products inspired by the power of nature.

[Product Description]

NOTTYCURLY Halla Lava Warm Mask 130g helps to gently open pores by wrapping the skin in warmth, while salt and sugar granules effectively cleanse impurities. With 1,000ppm of Jeju lava seawater, this product supplies essential minerals to the skin, making it an ideal choice for the cleansing step of your skincare routine.

[Ingredients]

Glycerin, Sucrose, Sodium Chloride, Polyglyceryl-10 Behenate/Eicosadioate, Dipropylene Glycol, Caprylyl Glycol, Polyglyceryl-10 Laurate, Polyglyceryl-4 Laurate, Purified Water, Seawater, Caprylyl/Caprylo Glucoside, Ethylhexylglycerin, Orange Peel Oil, Dextrin, Lime Flower Oil, Apricot Kernel Oil, Rosemary Leaf Oil, Butylene Glycol, Gardenia Extract, Scented Geranium Flower Oil, 1,2-Hexanediol, Jeju Bamboo Extract, Tocopherol, Disodium EDTA, Limonene

[Volume]

130g

[How to Use]

After cleansing, apply an appropriate amount evenly to a dry face.

Leave on for 5-10 minutes to enjoy the warmth, then gently massage with salt granules.

Rinse thoroughly with lukewarm water.

[Precautions]

1. If you experience redness, swelling, itching, or discomfort during or after use caused by sunlight, discontinue use and consult a physician.

2. Avoid using on areas with wounds.

3. Avoid application around the eyes.

4. If excessive heat or irritation occurs during use, rinse off immediately with water.

5. Keep out of reach of children and store away from direct sunlight.

To request a return or exchange, please note that it is mandatory to provide a video of the unpacking of the package.

Kcosme

4.8

811

reviews

6,000+

purchases

Seller's info and responsibility

Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Reviews

Customer

January 8, 2024

Reached Ireland in a bit more than a month. Packed well. Small gift was glued, so thank the seller :) No allergic reaction for my skin which is already good. Well moisturizes the skin and will check wrinkles reducing effect after 4 applications. May be extend my review then

Customer

June 24, 2024

This is a good face mask. But wearing a mask on your face for so long is very difficult. I recommend it for once. A very interesting experience. The face became smooth and shiny.

Customer

October 31, 2023

Super goood !!! I love it . I couldn’t track but the help service helped me! So I’m very thankful for it. Very good service and delivery! 10/10 😊💕💕