What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

U Shaped Neck Water Bag With Soft Velvet Cover Long Lasting Heat Retention For Neck Pain Relief

Name: U Shaped Neck Water Bag With Soft Velvet Cover Long Lasting Heat Retention For Neck Pain Relief
SKU: 6a705453477e3401acb5be2e
Price: 23.24 EUR
Availability: InStock

Current price

Price €23.24

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Free delivery to the United States

29 October

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No-delivery refund

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Description

Description: U-shaped Neck Hot Water Bottle with Soft Flannel Cover delivers targeted warm therapy to relieve shoulder and neck stiffness, bringing cozy relaxation for daily use. Features: 1. Skin-friendly Wearing Experience: Made of high-quality plastic velvet fabric, it provides soft, non-irritating touch and isolates overheated surface of the inner bag, avoids scald risk and delivers comfortable long-time wearing experience. 2. Leak-proof Safe Structure: Adopts thickened food-grade PVC as inner container material, features excellent heat resistance and tight sealed plug, prevents hot water leakage completely to guarantee usage safety. 3. Adjustable Stable Fit: Equipped with durable plastic snap fasteners, it can be adjusted to fit different neck circumferences and stays fixed on neck without slipping, ensures even heat distribution on sore shoulder and neck areas. 4. Long Lasting Heat Preservation: Combined insulating plastic velvet outer layer and thickened PVC inner bag, it slows down heat dissipation effectively, extends heat retention time up to 4-6 hours, saves you from frequent hot water refilling. 5. Easy to Maintain: The flannel outer cover is detachable, you can take it off separately for washing, keeps the product clean and hygienic for long-term use, avoids bacteria growth effectively. Specifications: Category: Neck Heating Pad / Hot Water Bottle Material: Outer layer: Premium plastic velvet; Inner container: Thickened food-grade PVC Size: Approx. 32 * 30 * 10cm, fits most adult neck sizes Color: Light Gray Application: Suitable for home relaxation, office neck fatigue relief, travel use, shoulder and neck muscle soreness soothing, daily warm care Quantity : 1 Piece Note: 1. Please note that the photo does not show actual size, please refer to Description for size details. 2. Please allow differences due to manual measurement, thanks. 3. Due to the difference between different monitors, the image may not reflect the actual color of the item. The merchant warrants that their products comply with all applicable laws, and are offered only if they comply with Joom's policies and EU Product Safety and Compliance laws.

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.