Winter New Style Girls' Lamb Fashion Children's Hairy Shoes Boys' Plush Boots Warm Short Boots Children's Shoes
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Frequently asked questions
- What payment methods are available on Joom?Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
- Can I pay for an expensive purchase in installments or later?Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
- Can I track my order?Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
- What happens if my order doesn't arrive?Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
- Is it safe to pay on Joom?Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
- What if my order doesn't arrive or the product isn't as expected?If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
- How do I request a refund?Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.
Reviews
I received the order, which arrived within a month I ordered size 22 but they are about 2 sizes bigger than size 24 The quality is good, they have no smell. I am mostly satisfied, but it would be desirable if the size corresponds to the measurement table.
Thief and no tracking, I made a mistake when ordering and cancelled immediately asking for a refund to this day no refund more than 60 euros lost I strongly advise against this site, bad faith no communication.
Thief and no tracking, I made a mistake when ordering and cancelled immediately asking for a refund to this day no refund more than 60 euros lost I strongly advise against this site, bad faith no communication.
Thief and no tracking, I made a mistake when ordering and cancelled immediately asking for a refund to this day no refund more than 60 euros lost I strongly advise against this site, bad faith no communication.
They are high-quality, warm, the order came quickly for a month in Moldova, I don't know the size, I got it as a gift, if anything come back! I recommend, I ordered a second pair, thanks to Joom and the seller.
The little girl is one and a half years old, wears size 21, but this one is a bit bigger than 21, even though the size says 21. Anyway, I'm glad it's not smaller. They are very cute and the leather is fine and soft.
They are very lovely only I got the wrong size they are too big for us but that's ok we will wear them later ms joom and the seller
Large size, the size chart does not correspond to the correct size!!!!I do not recommend!!!
Winter New Style Girls' Lamb Fashion Children's Hairy Shoes Boys' Plush Boots Warm Short Boots Children's Shoes — buy online with free worldwide shipping!
Available colours: Yellow, Brown, Beige
High-quality materials:
High-quality photos and real customers reviews.
Wide size range: 32, 21, 29, 30, 31, 33, 34, 22, 23, 24, 25, 26, 27, 28
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Delivery across Europe, CIS, Israel, Australia
An international assortment
Refunds for eligible orders & 24/7 customer support
A discount on the first purchase for new customers